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  • August 13, 2020 at 12:11 PM #81241
    Lynn Anderson
    Participant

     

    Our website http://www.onaonline.com recently had an automatic update to WP 5.5. Now the Store Locator map doesn’t work. I checked the plug-ins for any updates and there weren’t any required for Store Locator Plus. I appreciate any help with this.

    August 14, 2020 at 9:44 AM #81245
    Cici
    Keymaster

    @lynn

    We need  the info requested to post on forums.

    You glommed onto someone  else’s post about a totally different issue which was resolved.

     

    Provide a screenshot of your plug-in found under the info tab

    August 14, 2020 at 9:56 AM #81246
    Cici
    Keymaster

    the url you mentioned.

    BUT the url and thatsite has these errors

    Uncaught Error: Syntax error, unrecognized expression: a[href*=#]:not([href=#])

        at Function.ea.error (jquery.js?ver=1.12.4-wp:2)

        at ea.tokenize (jquery.js?ver=1.12.4-wp:2)

        at ea.select (jquery.js?ver=1.12.4-wp:2)

        at Function.ea [as find] (jquery.js?ver=1.12.4-wp:2)

        at n.fn.init.find (jquery.js?ver=1.12.4-wp:2)

        at new n.fn.init (jquery.js?ver=1.12.4-wp:2)

        at n (jquery.js?ver=1.12.4-wp:2)

        at HTMLDocument.<anonymous> (custom.js?ver=2.3.2:2642)

        at i (jquery.js?ver=1.12.4-wp:2)

        at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)

     

     

    • This reply was modified 5 years, 2 months ago by Cici.
    August 14, 2020 at 12:55 PM #81248
    Cici
    Keymaster

    More info  about JS errors breaks SLP

    https://docs.storelocatorplus.com/q-i-see-a-gray-map-or-blank-map-and-search-does-not-work/

    August 15, 2020 at 5:30 PM #81250
    Cici
    Keymaster

    Also you may need to clear your cache. Check WordPress FAQ and Troubleshooting

    August 24, 2020 at 12:06 PM #81255
    Lynn Anderson
    Participant

    Thanks for all the feedback. Attached is the screenshot of our info.

    Please advise.

     

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    August 26, 2020 at 3:30 PM #81257
    Cici
    Keymaster

    You need to fix the Javascript error as mentioned.  This is not coming from us.

    A lot of themes broke when the update was done.

    contact the theme support to see if there is an update,

     

    or follow our troubleshooting guide

    https://docs.storelocatorplus.com/q-i-see-a-gray-map-or-blank-map-and-search-does-not-work/

     

     

    September 1, 2020 at 5:17 PM #81270
    Lynn Anderson
    Participant

    Thank you for your advice! I appreciate your time. :0)

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