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  • #54611
    SDM
    Participant

    Hi, I bought Premier plugin. One of the locators works fine but for the second one it says \”\” The Premier Plugin add-on requires an active subscription to receive the latest updates. Premier Members get priority support and access to real-time product update information \”\”

    ANd now geocoding doesn’t work either. Please help.

    • This topic was modified 7 years, 3 months ago by Cici.
    • This topic was modified 7 years, 3 months ago by Cici.
    #54630
    Cici
    Keymaster

    You have not provided enough information. The Premier allows for use across Managed Area Networks. Are you managing all the sites under the same host?

    You have not provided the information required to ascertain your specific situation. Please refer to the End User Licensing Agreement. (EULA)
    https://docs.storelocatorplus.com/blog/general-end-user-licensing-agreement-eula/

    “The general rule of thumb to ensure stability of the product:
    Install one license PER BUSINESS site

    alternately ,

    with Network Active Multisites you must purchase a Premier subscription.”

    Are you managing a Network Active Multisite?

    #54631
    Cici
    Keymaster

    If you have installed the base core SLP plug-in on the other site and it is not geocoding, then there is a whole different issue with your other site. Does it have its own Google API? Are you on a shared server and maxing out the Google query Limits. We really need more information in order to assist you.

    Please refer to the How Goggle APi works and other common resolutions under the docs site.

    https://docs.storelocatorplus.com/blog/q-geocoding-stopped-working-suddenly-why/

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