search results locations and zoom issues

[Derek]

Hello,

I am having an issue with search results and zoom.  When a user searches a location, the map centers on the location all the way zoomed out, and the distance is calculated from the map’s starting point. I do not see any javascript errors in my console.  Using SLP v 4.7.  Any help is much appreciated.

Best,

Derek

[Cici]

Derek

I cannot help you with just that screenshot what info  the support team needs is what is requested in Posting guidelines

[Derek]

Sorry about that. I’m using PHP:  7.0.14 and WP:  4.7. Here’s the location url: https://ssl.manufactur.co/where-to-buy/ .

Thank you,

[Cici]

Hi Derek,

 

1) Distance from center of map is the correct approach unless you have location sensor on

2)  We have found that Google changing some of their algorithms has messed up a lot of plugins that use the Google Map APIs, not just Store Locator Plus, everyone!   The developer tackled a similar issue years ago with zoom adjustments.  If you need immediate help or troubleshooting with him logging into your site we require the Login (Paid ) support option to open a support request. Otherwise we do not delve into a customer’s site by logging on as it opens up too many liabilities. P.S. When I tried to search your site url, it appears it is part of a large network not just one business and the  site url you provided requires a login . I cannot inspect  sites that require me to  login.   If you need a coupon for Premier (for use when you have multi-sites) please contact support.

 

 

[Author]

Posts