Use a browser inspect tool and you will see this error message:
Failed to load resource: the server responded with a status of 404 ()
You have included the Google Maps JavaScript API multiple times on this page. This may cause unexpected errors.
Some people found that if they didn’t update WPSLP base plugin first before Updating the experience add-on they had issues as described.
Did you back-up your site before making changes? You might want to do that, then deactivate, uninstall and reinstall EXP add-on.
Another thing to check:
Check your results layout to see if the Directions follows the html anchor format.
https://docs.storelocatorplus.com/blog/results-layout-shortcodes-and-attributes/