Store Locator Plus® for WordPress Forums Store Locator Plus Search function not working after installing and activating SLP Experience

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  • This topic has 3 replies, 2 voices, and was last updated 6 years ago by Cici.
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  • #57868
    roberto_brito
    Participant

    I purchased the SLP Experience plug in so that I could customize the look of the map. Everything seemed to go right up until the moment I tried to do a search, something that worked fine before I installed SLP Experience. When you click search, it opens another tab, normally it would take you to googlemaps.com and give you driving instructions, but after installing the Experience plug in I sends you to this:

    https://<span%20id=”slp_option__”>maps.google.com</span>/maps?saddr=Pico%20Rivera%2C%20CA&daddr=16530%20Bellflower%20Blvd%2C%20Bellflower%2C%20CA%2C%2090706%2C%20United%20States&#8221;

    If I deactivate the Experience plug in then it works fine, when I reactivate it, the problems start again. This is the URL for my locations page: https://kalaveras.net/locations/

    Please, if someone could help I would appreciate it. I finally got the page and plug in looking the way I want, but now, the directions function is broken.

    Thank you

     

    #57872
    Cici
    Keymaster

    Use a browser  inspect tool and you will see this error message:

    Failed to load resource: the server responded with a status of 404 ()

    You have included the Google Maps JavaScript API multiple times on this page. This may cause unexpected errors.

     

    Some people found that if they didn’t update WPSLP  base plugin first before Updating the experience add-on they had issues as described.

    Did you back-up your site before making changes? You might want to  do that, then deactivate, uninstall and reinstall EXP add-on.

    Another thing to  check:

    Check your results layout to see if the Directions follows the html anchor format.

    https://docs.storelocatorplus.com/blog/results-layout-shortcodes-and-attributes/

    #57888
    Cici
    Keymaster

    I have reported the  directions redirect issue to the developer .

    #57889
    Cici
    Keymaster

    Hello Robert,

     

    The developer has a pre release version SLP 4.9.22 that I am testing, it appears to fix the directions link.

     

    It should be published for download in a a day .

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