Page reloads when trying to search

[Kevin]

The initial map displays and shows the 25 locations. But, if I type in a ZIP code or address and either click the Search button or hit enter, the page just reloads and displays the initial results again.

https://blueseal.com/where-to-buy/

[Cici]

This is when it is useful to use any browser dev tools, Inspect, do the search and look at errors that appear in the bottom window.

Our developer wrote a good article about this and Javascript execution
https://www.storelocatorplus.com/good-javascript-code-critical-locator/

It also includes a video

Here is a screen shot of the error I found when doing the search using browser tools. Undefiuned index

Attachments:

You must be logged in to view attached files.

[Kevin]

I have removed the code that caused the error in the console that you referenced, but the search function still does not work at all. Same behavior.

[Kevin]

Do you have any other suggestions? We need to get this working.

Is there some other form of support that would be quicker? We paid $500 for the subscription, but we don’t have a working solution yet.

The problem also occurs on https://kentfeeds.com/where-to-buy. I have attached the Plugin Environment info for this website.

Thank you for your help…

Attachments:

You must be logged in to view attached files.

[Kevin]

I have figured out the problem. The plugin “Anti-Spam by CleanTalk” is conflicting with SLP. When I deactivate this plugin, searching works as expected on SLP.

I have reached out to the support for CleanTalk, but if you have additional information or thoughts, that would be great.

[Cici]

Thanks for letting us know

[Author]

Posts