No locations found message

[Pete]

I just purchased the enhanced results legacy add on, as our client wants to change the ‘no results found’ message. I changed the message, saved and tested and I still get the default “No locations found message”.

Any idea what I’m missing?

 

 

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Store Locator Plus:4.4.27
Enhanced Results:4.3.02

This Info Cached:1463185844
WordPress Version:4.4.3
Site URL:https://chameleonglass.com

MySQL Version:5.6.29
PHP Version:5.5.9-1ubuntu4.16

PHP Limit:256M
WordPress General Limit:256M
WordPress Admin Limit:256M
PHP Peak RAM:81 MB
PHP Post Max Size:100M

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[Cici]

You should be using an updated version of SLP . Are you not updating SLP and WP for a reason?

Store Locator Plus is on version 4.5.03, you should be using at least 4.4.37.  There could have been a bug fix since you last updated, where the labels weren’t saving.  refer to the SLP  Change Log for further info.

When you changed the message did you add html in its place via  css? , it appears you added an html url link in that box.   No results found, is a label. TAKE OUT THE HREF and the backslash from the text in that box and see if that fixes it , this is how it is coming back when I checked yourstore locator (you can see that you are redirecting to another website.

 

// no_results_found is being populated by store locator plugin in slp.js

jQuery( document ).ready(function($) {

$(“#map_sidebar”).find(“.no_results_found”).replaceWith(‘<div class=”no_results_found”><p>Sorry, it looks like there aren\’t any resellers close to you, but you can find a complete range of Chameleon Glass at <a href=”http://www.brotherswithglass.com&#8221; target=”_blank”>brotherswithglass.com</a>.</p></div>’);

 

Inspect your site using any browser developer tools (we have a tutorial video on that under Troubleshooting  if you need more info) , you may want to use Firebug to debug (see your console)

I did a quick inspect using Chrome developer tools and you have 7 error messages that you need to fix. .  Check your directory path for your icons

jquery.js?ver=1.11.3:5 Mixed Content: The page at ‘https://chameleonglass.com/find-store/?addressInput=&#8217; was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint ‘http://chameleonglass.com/wp-content/uploads/saved-icons/blue_flame_50.png&#8217;. This request has been blocked; the content must be served over HTTPS.send @ jquery.js?ver=1.11.3:5

?addressInput=:1 Mixed Content: The page at ‘https://chameleonglass.com/find-store/?addressInput=&#8217; was loaded over HTTPS, but requested an insecure image ‘http://chameleonglass.com/new/wp-content/plugins/store-locator-le/images/icons/bulb_azure.png&#8217;. This content should also be served over HTTPS.

http://chameleonglass.com/new/wp-content/plugins/store-locator-le/images/icons/bulb_azure.png Failed to load resource: the server responded with a status of 404 (Not Found)

 

 

[Pete]

Okay, I’ve updated the plugin and removed the HREF tag, along with fixing those errors, but When I type an alternate “no locations found” message, I still get the same default message. Any ideas?

 

Store Locator Plus:4.5.03

Enhanced Results:4.3.02

This Info Cached:1463517871

WordPress Version:4.4.3

Network Active:No

Site URL:https://chameleonglass.com

MySQL Version:5.6.29

PHP Version:5.5.9-1ubuntu4.16

PHP Limit:256M

WordPress General Limit:256M

WordPress Admin Limit:256M

PHP Peak RAM:76 MB

PHP Post Max Size:100M

[Cici]

Thank you for your patience while I look into this further:

I am looking at your site again. There is still something using the old jquery 1.11. 3 but that is not the reason for the Enh. Results label  issue as far as I can see.   Just a heads up that your plugin or theme or because of the version of WP if you have not updated to 4.5  it may cause issues further down the line. i.e. Warning https://chameleonglass.com/wp-includes/js/jquery/jquery.js?ver=1.11.3

To further delve into your issue:

I   turned off my Experience Add-on and reverted back to and downloaded the older  Enhanced Results legacy add-on v 4.3.02 and it is not saving the label change as you have indicated , so it is a bug.  I will report it to the developer.

Please note : With the   Experience Add-on that label does work, that is why I couldn’t see it on my site.  (see attached screenshot of how it appears with Experience add-on)  All the Enhanced Legacy add-ons are worked on as time is allowed and only to fix bugs.    All  coding  efforts are concentrating on the newer add-ons  Experience(includes what was formerly Enhanced Search,Map,Results and Widgets) and Power and Premier, all have updated and  newer features. This reduces the plugin  maintenance challenges and interchangeability with the other add-ons. as well as  support and developer overhead.

The authors post about this process “Future Direction of SLP”

I apologize for not catching this sooner, unfortunately  I no longer test new versions of SLP or WP 4.5. with older legacy add-ons so we have to rely on customers such as yourself to report.

The developer is out of town at the moment and upon his return ahas a couple of paid custom projects to finish up, so I am not sure when he will get to this fix.

If you choose to update to the newer versions 4.5  that is included  with a purchase of the Experience Add-on I will provide you with  a coupon value of the ER purchase to offset the cost.

If you wish to go that route, please send your request with contact info to our Support.

 

 

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[Pete]

That sounds good. I will email support right now. Thanks!

[Cici]

Thanks! I will close this post, if you have any issues with the updates please start a new thread.

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