Locations export not working

[Amanda]

Hi,

My client has SLP with Power and Experience. They need to export their locations which I think they do periodically, but right now it’s not working. I have tried too and after clicking Export to CSV then Apply to All, nothing happens. I also tried it selecting the first page of locations and still nothing happened.

Worth noting is that the Info tab is blank so I can’t get the Environment report for you.

Let me know what you think. Thanks.

Mick

If possible please copy mfollari@cassellcom.com in the reply. I’m logged in here as my client.

[Cici]

Did you update the base locator plug in as well as the power Plug-in?

What version of the plug-ins show in your admin page?

Power is 2504.30

EXP 2505.14

If those aren’t what you have  log into your account and download the add-ons zip file.

Also if you provide the clients name we would be able to see what they have in their account

 

Manually deactivate them

 

[Cici]

P.S. Make sure your base plug-in is also current 2505.12

[Amanda]

Hi Cici

Sorry for the delay. I ran all the updates not long ago, everything SLP-related was up to date.

edit: I see today that there is a WP update and beta versions for SLP out, but I’m hesitant to update the live site to that until it’s more tested. I could try all those out on a staging site to see whether it works there.

But currently:

Experience: Version 2505.14.01

Power: Version 2504.30.01

SLP: Version 2505.12.01

• This reply was modified 1 month ago by Amanda.

[Cici]

Hi,

 

Yes you can try on your staging site.  You are correct never put beta releases on a production site. We have been testing  the versions 2506.18.01 and those are stable.

As far as the other pre releases, I am checking with the developer as far as the BETA pre release of Power 2506.18.02

I received an error .

Use the production versions on your staging site please and report back to us if you see any major issues.

There is one minor issue that will be resolved in the next Power update and that is the category check box sticking.

 

Thanks for your patience

[Cici]

You can download the updated version of SLP and the Add-ons 2506.18 and try exporting your list now.

[Cici]

The developer is working on Updates over the weekend.   The INFO Tab will be fixed, we are testing  updates to Power.    Thanks for reaching out and reporting  the issues and working with us to resolve.

[Cici]

There are new updates for the base Plug-in and the power and other add-ons. Let us know if your issue is resolved

[Amanda]

Hi Cici

I just checked back in on this thread, thank you for all the updates (I am the developer, the account here is the owner so I don’t get he notifications when there is a reply).

 

I will get the updates and run a test and then let you know if anything comes up. If it looks good I’ll push it live and we should be good to go!

 

thanks

Mick

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