Google API not loading

[moorewebx]

Been using this plugin on my site for awhile now with no problems but it seems the latest update lost all my settings. I had to get another Google API key but even after entering it in the “Google Browser Key” field I am still getting console errors saying the Google API isn’t loading. How can I fix this? It used to work fine. Site url is: https://www.harmonyroadmusic.com/locations/

[Cici]

It looked like you were grandfathered in because we see multiple messages, one says No Google MAP APi key and another shows something about a geodocding javascript API .
I see that on the Google developer console they are now telling people to get unrestricted for testing but then when they move to production add browser restrictions…
But for the key to work there should NOT be restrictions in the key as far as I know. there should be No restrictions added for the Google MAP API key to work in SLP.
We will investigate further as these appear to be new instructions from Google and they are misleading. (I am guessing it is so they can sell Google Ads, I do not know at this time)

Could you provide your Plugin Environment per the posting guidelines?

https://wp.storelocatorplus.com/forums/topic/looking-for-technical-support-from-the-slp-team-in-the-forum/

Additional info would also help: did you migrate your site recently from Http to https , update any other plugins, WP, or themes? Can you roll back using your back-up to before your update?

[Cici]

P.S. Did you add your key under the right field under the General

• This reply was modified 6 years, 8 months ago by Cici.

[Cici]

We apologize for the inconvenience. You should be able to use your old Google API , the key should still be available in your developer console project. Do not add restrictor keys the way Google tells you to, that is not correct info.

See the developers article about the bug in 4.9.11 and the way to restore from back up or if you have the experience add-on to reset option tables

https://www.storelocatorplus.com/store-locator-plus-4-9-11-lost-settings-bug-patches-in-4-9-12/

[moorewebx]

I am still having issues with this getting the Google API to load properly. The map loads with all the markers but in console it is telling me the service requires an API key – which I have. I have even created a new API key but it is still denying it. Any thoughts on how to fix this? There are no restrictions on the key. I have gone as far as disabling SSL on the site as well but that has not helped. Is it possible Google has blocked my url or IP address? https://www.harmonyroadmusic.com/locations/

[Cici]

nNo Google would not be blocking it.

Your theme is throwing a fatal error. You need to Debug using the debug log, follow the steps in the documentation. https://docs.storelocatorplus.com/blog/debugging-with-debug-log/

I cannot assist you anymore then send you links to the documentation site without the information outlined under the posting guidelines. I have no idea what versions etc you are using, what add-ons if any, what version of WP, if you migrated your site.

https://wp.storelocatorplus.com/forums/topic/looking-for-technical-support-from-the-slp-team-in-the-forum/

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