ERR: Could not locate this address

[jennifer4]

Hello I have a new client who wants me to troubleshoot this error on your plugin:  “<span style=”caret-color: #454134; color: #454134; font-family: ‘Helvetica Neue’, Helvetica, Arial, sans-serif;”>Could not locate this address. Please try a different location.”</span>

Console shows only 1 error:

[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (woo-memorable.css.map, line 0)

SLP <span style=”caret-color: #000000; color: #000000; font-family: -apple-system, BlinkMacSystemFont, ‘Segoe UI’, Roboto, Oxygen-Sans, Ubuntu, Cantarell, ‘Helvetica Neue’, sans-serif; font-size: 13px; background-color: #f7fcfe;”>Version 5.0.3</span>

SLP Power Version 5.0.1

WordPress  5.0.3

http://www.pomonapectin.com/store-locator/

[Cici]

The console  error is showing their  url with the WORD wordpress. Thats wrong

http://www.pomonapectin.com/wordpress/wp-json/store-locator-plus/v2/geocode/c54591d26325c3ca3f9e82d371265dfd/us/United%20States

The developer wrote this article about the json and REST API

 

https://www.storelocatorplus.com/address-lookup-failures-on-wpslp/

[Cici]

In other words:

There is no JSON listener (WordPress REST API) there.

http://www.pomonapectin.com/wordpress/wp-json/

[jennifer4]

that’s where they have installed their wordpress – in a subdirectory. I will check though and see if wp-json exists.

[Cici]

Those sites that have installed WordPress in a subdirectory , somehow the REST API  in WP is effected.  Regular WordPress installs does not create the issue.

[Lance Cleveland]

If you have WP installed in a subdir AND are using permalinks (any setting other than “plain”) you MUST have the correct wp-json rewrite rule in your Apache or nginx config.

Most of the Codex examples predate the REST API and do not properly account for it when permalinks are enabled.

​https://www.storelocatorplus.com/wordpress-subdirectory-installs-and-the-rest-api/

[jennifer4]

Do you have the apache .htaccess version of this command?

[jennifer4]

Never mind – figured it out. You should put this in documentation:

<span style=”caret-color: #5a5b5c; color: #5a5b5c; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px; background-color: rgba(0, 0, 0, 0.0196078);”>RewriteRule ^/wordpress/wp-json/(.*?)$ /wordpress/index.php?rest_route=/$1 [R]</span>

[Cici]

That solution seems to appear also  in WP Stack exchange. Since it isnt SLP specific we can provide the info under our Helpful hints in docs, but since Lance has all our sites using Nginx and not Apache configuration , we cannot verify nor deny any solution when it comes to Apache and WP.

🙁

If you comment on the Lance bio or his article above link we will be sure to include your solution and kudos for finding the solution.  Thank you!

 

[Author]

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