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Can you show us your plugin environment as mentioned in posting guidelines. Your screen shot is not the SLP plugin environment, it is just the WP admin panel.
It is under the Info tab. It shows us which versions you have plus WP plus PHP plus MYSQL.
What version PHP are you using? That was the number one reason people couldnt get newer versions on their site See changelog under Power add-on
Keep in mind that if you updated OTHER THINGS like WordPress, another plugin, or a theme… those can break Store Locator Plus. Or if you migrated a site over, check to see everything copied over including the libraries. SLP is the most visible thing you’ll see if your JavaScript breaks as the search form stops working. Nobody usually notices a slide-out menu not sliding out but a search for locations is front-and-center. Check your browser’s developer tools and look in the console for error messages. We’ve had several sites update things like their them which was missing a library, such as Lightbox, that breaks JavaScript and stops the locator from running.
As far as your icons. You are getting multiple mixed content warnings on your site:
Mixed Content: The page at ‘https://www.macduggal.com/store-locator/’ was loaded over HTTPS, but requested an insecure image ‘http://www.macduggal.com/wp-content/plugins/store-locator-le/images/icons/PREMIER.png’. This content should also be served over HTTPS.
(index):311 Mixed Content: The page at ‘https://www.macduggal.com/store-locator/’ was loaded over HTTPS, but requested an insecure image ‘http://www.macduggal.com/wp-content/plugins/store-locator-le/images/icons/EXCLUSIVE.png’. This content should also be served over HTTPS.
(index):311 Mixed Content: The page at ‘https://www.macduggal.com/store-locator/’ was loaded over HTTPS, but requested an insecure image ‘http://www.macduggal.com/wp-content/plugins/store-locator-le/images/icons/PAGEANT.png’. This content should also be served over HTTPS.
(index):311 Mixed Content: The page at ‘https://www.macduggal.com/store-locator/’ was loaded over HTTPS, but requested an insecure image ‘http://www.macduggal.com/wp-content/plugins/store-locator-le/images/icons/IEENA.png’. This content should also be served over HTTPS.
(index):1 Mixed Content: The page at ‘https://www.macduggal.com/store-locator/’ was loaded over HTTPS, but requested an insecure image ‘http://www.macduggal.com/wp-content/plugins/store-locator-le/images/icons/bulb_azure.png’. This content should also be served over HTTPS.
P.S. Sorry for that long post above…You had a Premier subscription and if you had settings utilizing premier features those will not work until you have reactivated your Premier subscription. You may want to look at your credit card payment information. What gave me the clue to look ? The link in the mixed content errors. Your icons are residing in a different directory.
Mixed Content: The page at ‘https://www.macduggal.com/store-locator/’ was loaded over HTTPS, but requested an insecure image ‘http://www.macduggal.com/wp-content/plugins/store-locator-le/images/icons/PREMIER.png’. This content should also be served over HTTPS.
I have revisited your icons issue, you need to re-select and have the markers point to a correct link.
It is pointing to
http://www.macduggal.com/wp-content/plugins/store-locator-le/images/icons/PREMIER.pngAt the time your subscription may have expired but you also have moved your site to https. when you use your browser developer tools look under console and you will see the mixed content errors. https://developers.google.com/web/fundamentals/security/prevent-mixed-content/what-is-mixed-content
Once you have reloaded the icons, markers to the correct destination you should see them again as long as you have the settings in the category manager to load those markers instead of the map markers.
https://docs.storelocatorplus.com/blog/category-manager/P.S. If you have anymore issues, please post in Premier forum and we can take a look. Premier customers are answered first.
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