Can’t Export locations (continued)

[Amanda]

I’m starting a new thread because I can’t reply to the last one. I have repleid many times over the past 2 weeks but my comment doesn’t post.

Hi Cici

I’ve tested this on my staging site, can’t export locations. I’ve updated everything, disabled all plugins, switched to default theme.

I’m trying to Bulk > Export (download csv) then I try Apply to all, and also tried selecting a few. Neither work. The page reloads, but nothing downloads.

Here is the environment:
<table class=”MuiTable-root css-11wtp55″>
<tbody class=”MuiTableBody-root css-y6j1my”>
<tr class=”MuiTableRow-root css-1rz7w7v”>
<td class=”MuiTableCell-root MuiTableCell-head MuiTableCell-alignRight MuiTableCell-sizeSmall css-15fdros”>Site URL</td>
<td class=”MuiTableCell-root MuiTableCell-body MuiTableCell-sizeSmall css-1gagiw6″>
<div>https://hydroassocstg.wpengine.com</div></td&gt;
</tr>
<tr class=”MuiTableRow-root css-1rz7w7v”>
<td class=”MuiTableCell-root MuiTableCell-head MuiTableCell-alignRight MuiTableCell-sizeSmall css-15fdros”>Store Locator Plus®</td>
<td class=”MuiTableCell-root MuiTableCell-body MuiTableCell-sizeSmall css-1gagiw6″>
<div>2506.29.02</div></td>
</tr>
<tr class=”MuiTableRow-root css-1rz7w7v”>
<td class=”MuiTableCell-root MuiTableCell-head MuiTableCell-alignRight MuiTableCell-sizeSmall css-15fdros”>Power</td>
<td class=”MuiTableCell-root MuiTableCell-body MuiTableCell-sizeSmall css-1gagiw6″>
<div>2506.30.01</div></td>
</tr>
<tr class=”MuiTableRow-root css-1rz7w7v”>
<td class=”MuiTableCell-root MuiTableCell-head MuiTableCell-alignRight MuiTableCell-sizeSmall css-15fdros”>Experience</td>
<td class=”MuiTableCell-root MuiTableCell-body MuiTableCell-sizeSmall css-1gagiw6″>
<div>2506.29.01</div></td>
</tr>
<tr class=”MuiTableRow-root css-1rz7w7v”>
<td class=”MuiTableCell-root MuiTableCell-head MuiTableCell-alignRight MuiTableCell-sizeSmall css-15fdros”>SLP Network Active</td>
<td class=”MuiTableCell-root MuiTableCell-body MuiTableCell-sizeSmall css-1gagiw6″>
<div>No</div></td>
</tr>
<tr class=”MuiTableRow-root css-1rz7w7v”>
<td class=”MuiTableCell-root MuiTableCell-head MuiTableCell-alignRight MuiTableCell-sizeSmall css-15fdros”>WordPress Version</td>
<td class=”MuiTableCell-root MuiTableCell-body MuiTableCell-sizeSmall css-1gagiw6″>
<div>6.8.2</div></td>
</tr>
<tr class=”MuiTableRow-root css-1rz7w7v”>
<td class=”MuiTableCell-root MuiTableCell-head MuiTableCell-alignRight MuiTableCell-sizeSmall css-15fdros”>WordPress Memory Limit</td>
<td class=”MuiTableCell-root MuiTableCell-body MuiTableCell-sizeSmall css-1gagiw6″>
<div>40M</div></td>
</tr>
<tr class=”MuiTableRow-root css-1rz7w7v”>
<td class=”MuiTableCell-root MuiTableCell-head MuiTableCell-alignRight MuiTableCell-sizeSmall css-15fdros”>WordPress Max Memory Limit</td>
<td class=”MuiTableCell-root MuiTableCell-body MuiTableCell-sizeSmall css-1gagiw6″>
<div>512M</div></td>
</tr>
<tr class=”MuiTableRow-root css-1rz7w7v”>
<td class=”MuiTableCell-root MuiTableCell-head MuiTableCell-alignRight MuiTableCell-sizeSmall css-15fdros”>PHP Version</td>
<td class=”MuiTableCell-root MuiTableCell-body MuiTableCell-sizeSmall css-1gagiw6″>
<div>8.2.28</div></td>
</tr>
<tr class=”MuiTableRow-root css-1rz7w7v”>
<td class=”MuiTableCell-root MuiTableCell-head MuiTableCell-alignRight MuiTableCell-sizeSmall css-15fdros”>PHP Memory Limit</td>
<td class=”MuiTableCell-root MuiTableCell-body MuiTableCell-sizeSmall css-1gagiw6″>
<div>512M</div></td>
</tr>
<tr class=”MuiTableRow-root css-1rz7w7v”>
<td class=”MuiTableCell-root MuiTableCell-head MuiTableCell-alignRight MuiTableCell-sizeSmall css-15fdros”>PHP Post Max Size</td>
<td class=”MuiTableCell-root MuiTableCell-body MuiTableCell-sizeSmall css-1gagiw6″>
<div>100M</div></td>
</tr>
<tr class=”MuiTableRow-root css-1rz7w7v”>
<td class=”MuiTableCell-root MuiTableCell-head MuiTableCell-alignRight MuiTableCell-sizeSmall css-15fdros”>PHP Peak RAM</td>
<td class=”MuiTableCell-root MuiTableCell-body MuiTableCell-sizeSmall css-1gagiw6″>
<div>38 MB</div></td>
</tr>
<tr class=”MuiTableRow-root css-1rz7w7v”>
<td class=”MuiTableCell-root MuiTableCell-head MuiTableCell-alignRight MuiTableCell-sizeSmall css-15fdros”>MySQL Version</td>
<td class=”MuiTableCell-root MuiTableCell-body MuiTableCell-sizeSmall css-1gagiw6″>
<div>8.0.41</div></td>
</tr>
</tbody>
</table>
 

 

[Cici]

I cannot make heads or tails of what you posted above but

I answered in the original post .

Please refer to the developers article about this type of issue.  It involves the WP updates and user admin and javascript.

https://storelocatorplus.com/editing-categories-and-location-import-export/

 

Excerpt from above

…. In our test installations  , we could reproduce the problem. …..  

we went to our administrator user profile , changed the website URL (you can change ANY data — might be a good time to update your passwords)   and saved.

After we re-saved our user profile with a new website URL or password everything came back as expected.

How did the user admin meta get out-of-whack? We may never know.

Bottom line, if you location imports or exports are broken try re-saving your user profile in WordPress.

This issue does NOT impact SaaS users.”

[Cici]

P.S. That site is very slow to load and has a lot of errors on it that are unrelated to SLP.

One that may effect SLP execution is REST issues that are show using developer tools.

Also your site may be timing out when you are trying to execute imports or exports.

As mentioned we have tested on our sites and this has not been reported anywhere else.

Thx for keeping in touch

[Cici]

Let us know when you discover the issue thx

[Author]

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