Widget Search not showing map

[chris23]

I have a widget on the Home Page of my site at http://www.westfeeds.com/newsite/ (Password: 1234) and when I search using the LOCATE A DEALER NEAR YOU section (SLP widget), it goes to the correct page and searches for the locations, but does not show the map. On the backend of SLP, I have Map Display set to “Hide Until Search”.

What am I missing?

[Cici]

Did you update Experience to the latest version? When I went to that site I did see a map but no locations found when I performed a search for 29464. You do not have a radius drop down very high and I do not know where your dealers are mostly located.   So I then went to your old site and saw dealers in Alvarado Texas, when I searched for that address by city name a lot of dealers and the map showed up.  See attached screenshot. So I am not sure what you are describing as not working.

[chris23]

Start on the home page. About halfway down is the search widget. Enter a zip code there. It will take you to the locations page and show the results, but not the map.

[Cici]

Try debugging to see if another Plugin or theme update is interfering with the map functionality.

https://docs.storelocatorplus.com/blog/q-i-see-a-gray-map-or-blank-map-and-search-does-not-work/

[chris23]

So i deactivated every plugin except SLP and SLP Experience and switched back to the 2017 theme. I added the widget to the footer of the site. The map still doesn’t show up when searching from the widget to the locations page; only the results do. There don’t seem to be any 404s with scripts or anything on the site.

What else can I try?

[Cici]

I do not understand, when I went to the page you referenced and searched Houston, Texas, using drop down menu as 100 miles , I saw the dealers and the map.

 

I noted you were using a child theme.  I noted you had disable initial directory on and hide map until search.  Is  your radius under results settings set high enough?  I do not have any other suggestions.

I cannot troubleshoot or recreate your issue. If you need the developer to assist you there is a paid support option.

 

 

[Cici]

P.S.. I notice on your screenshot you provided that the directions column are cut off.  But when I just checked again and used the password and searched by zip with using 60 miles the map appeared without a problem Assume you fixed it?

 

[chris23]

I’m reaching out to the developer and will post the solution here for others to find… Thanks for your help Cici.

[Cici]

Hi Chris,

 

Lance sent you links to download the pre-release of EXP 4.8.4 (not to be used on live production site)  He could not send to you as attachments, we tried a few times but delivery got bounced back due to size or mail server proxy not allowing attachments on your  end.

 

Thanks for your patience, sorry for the delay. A lot going on including hurricanes. 🙁

[Author]

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