- February 17, 2016 at 1:04 PM #38693
The map loads fine initially. But when you move it, or select a location that caused the map to move, the “new” sections of the map do not appear. They are just gray areas.
See attached screen shots:
Attachments:You must be logged in to view attached files.February 17, 2016 at 3:39 PM #38708
To better assist you , please provide the information needed about your Plugin environment, site url etc. (see posting guidelines)February 20, 2016 at 12:45 PM #38827
In order for the developer or support to assist you we must have the URL to your site. We comprehend the problem without these particular Screen shots . A better screenshot would be of all your plugins or at least the SLP plugin environment and a url to your site (see Posting Guidelines) Having said that. you most likely have a JS issue caused by another app or plugin on you site , to narrow down the problem, if you deactivate premier and do NOTHING else does the issue go away?
See Troubleshooting regarding MAP not showing and/or greyed out areas. We usually suggest turning off the other plugins one at a time and seeing if the problem persists. If that does not show the issue, use Firefox Inspect developer tools or debugging. A video to assist you with the debugging can be found here. Let us know what you discover.
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