Store Locator Plus for WordPress Forums Premier Support Map won't redraw when panning

This topic contains 2 replies, has 2 voices, and was last updated by  Cici 2 years, 4 months ago.

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  • #38693

    Kevin
    Participant

    The map loads fine initially. But when you move it, or select a location that caused the map to move, the “new” sections of the map do not appear. They are just gray areas.

     

    See attached screen shots:

     

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    #38708

    Cici
    Keymaster

    To better assist you , please provide the information needed about your Plugin environment, site url etc. (see posting guidelines)

    #38827

    Cici
    Keymaster

    Kevin,

    In order for the developer or support to assist you we must  have the URL to your site.  We comprehend the problem without these particular Screen shots . A better screenshot would be of all your plugins or at least the SLP plugin environment and a url to your site (see Posting Guidelines) Having said that. you most likely have a JS issue caused by another app or plugin on you site , to narrow down the problem, if you deactivate premier and do NOTHING else does the issue go away? 

    See Troubleshooting regarding MAP not showing and/or greyed out areas. We usually suggest turning off the other plugins one at a time and seeing if the problem persists. If that does not show the issue, use Firefox Inspect developer tools or debugging. A video to assist you with the debugging can be found here. Let us know what you discover.

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