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Hi there, I’m having a problem with getting the Google Map API to now show errors in the console. I have attached screenshots of how I have it setup. Can you tell me what I”m doing wrong please?
Here is the link to the page. http://dev.diamondchain.com/locations/
Thanks so much!
Jennifer
You only need a Google MAP API key if your site domain is not grandfathered , pre-June 22 2016. I only see a warning, that indicates perhaps you had the site domain before that date. But I do see failures at that url, understand its a dev site, so I really cant help yopu with that,those need to be addressed by you.
InvalidValueError: not an instance of HTMLInputElement
_.jb @ js:33
http://dev.diamondchain.com/locations/?wc-ajax=get_refreshed_fragments Failed to load resource: the server responded with a status of 500 (Internal Server Error)
As far as what you are doing wrong I cannot tell. Please follow the instructions if you are trying to obtain a Google Map API key
https://docs.storelocatorplus.com/blog/google-server-key/
In the future please provide your Plugin environment as requested in the Posting guidelines.
You can check the Troubleshooting section in documentation , or our Youtube channel for assistance.
Do you have a Premier account? You entered an id into Premier but if you do not have a Premier subscription that should not be entered. The screenshot of the markers does not really show me anything. I am not familiar with Oklahoma.
Google Autocomplete is a Premier feature. I do not see you as having bought Premier subscription.
Have you written in some special code, CSS, another plugin , or have in your theme somewhere that is also using google map api with any sort of location geocoding to load?
Do you have an old legacy add-on that hasn’t cleared or been deleted? You can use Janitor to find any Legacy add-on settings.
As far as sharing credentials. we do not log into Dev sites on the forum, that is a paid support function. If you need the developer to troubleshoot and log into your site there is an option for that.
I noticed the way you have that site set up that you are using categories as areas of the country. Why arent you using the Territories feature in Premier or the Directory Builder feature in Power?
You should also check out the troubleshooting guides we have on line here and here.
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Yes if you have an expired subscription then those funtions if they have been added after or updated since you let your subscription laps, they will not work properly.
You would need to re-purchase the Premier subscription. (Or pay for any back months due). It is only sold now on a yearly (annual) subscription so you dont have to bother with seeing monthly renewals. See what is outlined in the Product description.
“..These added features will NOT go away if your subscription is cancelled but you will not be able to update newer versions if you do not have an active subscription.”……”The Premier add-on includes current and new development to be released over the course of your subscription. UPGRADING to a new version of your Premier add-on pack requires an active subscription. ”
So that could be your answer as to why there is an error with the google autocomplete
I cannot find any subscriptions for you or your client name so I couldn’t tell you how much the reactivation fee would be . If someone passed it on to you, I have no record of that.
You would need to find that order number and send it to the Contact us at support to find out how much it would cost for you to reavtivate it. I can only see the Power and Experience and some third party add-ons purchased last fall, nothing previous
About the directions etc. That is coming from Google, not SLP. If you have location sensor turned on but do not have an https, ssl certified csite, then Google will ignore the request to sense your location. If you are searching from where you are sitting, then the directions re goign to use your IP address. See https://docs.storelocatorplus.com/blog/q-even-when-i-have-the-location-sensor-turned-on-the-results-seem-to-go-to-the-center-of-the-country-why-is-that/
As far as Mexico, Google will only geocode best it can depending on the address information you have in SLP. If you are using the US map domain, since most of your locations appear to be in the US, then Google is going to look for a matching address in US. There are ways you can work around that.
Be as specific as possible and use something other then Google to verify the long/lat…if it is way off then edit the Long lat fields in the Manage Locations address, location (long lat)
https://docs.storelocatorplus.com/blog/geocoding-errors/
You may also want to review:
https://docs.storelocatorplus.com/blog/featuring-locations-top-of-results-and-highlighting/
As far as Multiple APIS, use the Debugger. I cannot do that on your site, that would take a long time for me to try and look at every single plugin you might have installed on your site. Check your theme.
See Troubleshooting page for guidance.
You can export/import to a csv file if you have the Power add-on. Create a Google or Excel spreadsheet, copy the url under the data field indicated in the instructions and convert , download to a csv file. There is no separate Bulk action to just update the url for locations. If the location already exists you must have a header row (you would export first) with the sl_id.
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