- March 10, 2016 at 5:08 PM #39460
I found problems with the bulk import of the pro pack. As you can see everything works fine, but in the locations it doesn’t show the name / id and address 1. Rest is fine, and file is named in .CS V. As I just updated the plugin, it still din’t solve the problem. This is a multi site which are in total 4 sites. Maybe that could be the issue. Address is also right, as it’s been triple checked. And I tried many more addresses.
I attached plugin environment, the problem in the interface and the EXCel. file
Attachments:You must be logged in to view attached files.March 11, 2016 at 3:09 PM #39516
Update to SLP 4.4.30 and ProPAck 4.4.04, and review your import files.March 12, 2016 at 2:15 PM #39532
I updated all the plugins. Still didn’t work for me. Could you help me further, I need to deliver this product to a customer. But I doesn’t function properly. I can’t read the name/id and address 1 ..
Waiting for your response,
Regards,March 13, 2016 at 4:52 PM #39557March 13, 2016 at 4:58 PM #39558
I see the first line now that you were speaking of:
The persons name has icons in that row.
the symbols or STARS icons in your first sl_store name are special characters that cannot be read, you need to get rid of special characters.
Read under the Import documentation rules:
Special characters should be stripped or converted to proper UTF-8 format. In our experience many applications such as Numbers and Excel will not strip special characters properly during a UTF-8 CSV file export. Google Sheets has been a good application for importing those CSV files and re-exporting them with special characters removed.
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