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#33095

Cici
Keymaster

Jon,

You mention you have a license for ProPack, that indicates that perhaps you are running an old version of the plug-in? There have been no license keys for a few years now.

Based on your restrictions, I am not able to offer  a solution since  you have not provided your Plug-in environment information that we request of everyone , guidance as to what we need to know is outlined in Looking for Technical Support in Forums? Information needed: