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#32357

Cici
Keymaster

Hi Lydia,

Check out the Documentation page under troubleshooting, this topic is addressed there about halfway down the page.

 

I am not sure what you mean by deactivating the file. Do you mean the SLP plugin on WordPress? I have never heard that before. You might want to try this, also on the troubleshooting page

Admin and Map Issues

WordPress Debugging

Often there are hidden warnings or errors.  Sometimes they are generated by the plugin.   Many times they are generated by OTHER plugins or your custom WordPress theme.   The first stage of debugging is to turn on the built-in WordPress debugging messages and debug log.