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Lance, I have yet to hear back regarding this issue. I understand you’re a one-man operation, however its been 6 weeks since I originally posted the issue. I haven’t seen an update or received any notice of update, however I have seen the new services you offer where we have an option to pay for support… I’ve invested a lot of money in trusting your product and company, as I believe in supporting smaller businesses. Please get back to me and let me know whats going on.