Reply To: website upgrade

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Lance Cleveland

I need more information than “the site goes down”.

Any error messages? Follow the instructions below to provide error info.

As noted here: /documentation/store-locator-plus/troubleshooting/

Admin and Map Issues

WordPress Debugging

Often there are hidden warnings or errors.  Sometimes they are generated by the plugin.   Many times they are generated by OTHER plugins or your custom WordPress theme.   The first stage of debugging is to turn on the built-in WordPress debugging messages and debug log.

Find your wp-config.php file and make the following changes.

Find the line:

define('WP_DEBUG', false);

Edit that line and add another to the wp-config file to turn on logging:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);

Read this Debugging WordPress article for more info.